Congestion Management: Alyrica’s Customers are subject to the maximum connection speeds set forth in the Confirmation of Sale. Alyrica does not impose any usage limits for its Service. In a manner consistent with the Alyrica Privacy Policy, Alyrica monitors network traffic to ensure capacity is sufficient to maintain an efficient network load, to perform diagnostics and to otherwise manage and enhance our network. To help manage traffic on Alyrica’s network, during times of high demand, Alyrica may allocate available bandwidth among Customers on an equal basis, by account level. In addition, Alyrica may, at the Customer’s option, prioritize latency sensitive applications, such as VoIP, over other traffic types. Alyrica’s congestion management practices are in place to ensure that all Customers experience high quality service. If Alyrica determines, in its sole and reasonable discretion, that the manner in which a Customer is using the Service negatively impacts other Customers or the Alyrica Network, Alyrica reserves the right to apply additional congestion management techniques. In addition, the Alyrica network may not support high-bandwidth video and voice applications.

Alyrica’s service is provided on a “best efforts” basis. Certain circumstances may affect the speed and quality of Service, including but not limited to foliage, line-of-sight obstructions, the distance between a Customer and the transmission point and the Customer’s connection of multiple devices to the Alyrica Network.

Application-Specific Behavior: Subject to the qualification that Alyrica may reasonably limit peer-to-peer applications as set forth above, Alyrica generally treats all lawful applications identically; however, Alyrica reserves the right to block or limit access to any applications that Alyrica determines, in Alyrica’s sole and reasonable discretion, may expose Alyrica to potential legal liability, harm the Alyrica network or otherwise interfere with or impair the experience of other Customers on the Alyrica network.

Device Attachment Rules: Alyrica does not limit the types of devices that can be connected to the Alyrica network, provided they are used for lawful purposes and do not harm the Alyrica network; however, if Alyrica determines, in Alyrica’s sole and reasonable discretion, that the connection of a particular type of device to the Alyrica network negatively impacts other Customers or the Alyrica network, or may expose Alyrica to potential legal liability, Alyrica reserve the right to limit or restrict Customers’ ability to connect such type of device to the Alyrica network.

Security: The Alyrica network is designed in a manner that is intended to prohibit third parties who are not served by the Alyrica network from initiating connections to Customers on the Alyrica network if Alyrica has not allocated a public IP address to that Customer as provided in Section 8 of the Alyrica Service Agreement. Alyrica may prohibit certain activity on the Alyrica network that Alyrica deems, in Alyrica’s sole and reasonable discretion poses a potential risk to Alyrica’s network or to other Customers. Triggering conditions include denial of service activity, IP address or port scanning and excessive account login failures. If Alyrica notices excessive Customer connections that are harmful or that disrupt the normal use of the Alyrica network for other Customers, Alyrica will attempt to notify the Customer to work collaboratively to remedy the issue; however; Alyrica reserves the right as a reasonable network management practice, without advance notice, to block any Customer’s traffic that Alyrica determines, in Alyrica ’s sole and reasonable discretion, may cause harm to the Alyrica network or to other Customers, until the issue is addressed to Alyrica’s satisfaction.