On October 19, 2026, Viser's network and customers in Turner, Aumsville, Jefferson and the surrounding Willamette Valley joined Alyrica Networks.
Below you'll find what this means for you, billing updates, who Alyrica is, how we'll contact you, the communities included and answers to common questions.
Questions? Call us any hour: (541) 929-3330
You don't need to call, sign anything or change anything today. Here's what to expect over the coming weeks.
Your internet keeps working.
Until we tell you otherwise, keep using your Viser account and paying your bill as you do today.
Your billing and online account will move to Alyrica over the coming weeks. We'll walk you through exactly what changes and when, before it happens.
Call (541) 929-3330, any hour of the day, and you'll reach a real person here in the valley.
Here's what to expect when your account moves from Viser to Alyrica.
When your account moves to Alyrica, your regular monthly charge for the services you have today won't go up.
Your Viser plan moves to the Alyrica plan that's the closest match to what you pay today, so your bill will show a new plan name.
Alyrica doesn't cap your data. If your Viser plan was based on how much data you used, it moves to an unlimited plan.
Alyrica's monthly price includes taxes and fees. Any fee Viser listed with your taxes is built into your new monthly amount, not added on top.
When your account moves, set up payments from your bank account (ACH) or debit card at no extra cost. Credit card payments include a 3% surcharge.
We'll send you your new plan and what your bill will look like before your account moves.
Paying your bill? Your account is still with Viser for now. Keep paying through Viser's customer portal, or however you pay today, until we let you know your account has moved to Alyrica.
Pay your Viser bill (opens Viser's site in a new tab)
Alyrica is a locally owned internet provider based in Philomath, Oregon, serving the Willamette Valley since 2002. Today we connect more than 10,000 homes and businesses across the valley, including many of your neighbors in Salem, Silverton, Jefferson and Albany.
We'll be in touch about moving your billing to our system, and we may ask you to set up your payment method with us. You'll hear about that from Alyrica directly, never through an unexpected call or text.
If you're ever unsure whether a request is real, call us at (541) 929-3330 before sharing anything.
Viser isn't going anywhere. It keeps serving its customers in other parts of Oregon.
Viser's Willamette Valley network covers Turner, Aumsville, Jefferson and the surrounding area.
Viser customers in the Willamette Valley are now served by Alyrica Networks.
Viser customers outside the Willamette Valley keep their Viser service.
Don't see your question? Call (541) 929-3330 any hour.
Our local Willamette Valley team is ready. You'll always reach a real person — no bots, no outsourced call centers.
Available 24/7. Real local people, every time — no phone trees, no hold music.
(541) 929-3330