Alyrica acquires Viser's Willamette Valley network

On October 19, 2026, Viser's network and customers in Turner, Aumsville, Jefferson and the surrounding Willamette Valley joined Alyrica Networks.

Below you'll find what this means for you, billing updates, who Alyrica is, how we'll contact you, the communities included and answers to common questions.

Questions? Call us any hour: (541) 929-3330

(541) 929-3330Any hour, a real person in the valley
support@alyrica.netEmail us anytime
Is a request real?How we'll contact you
What this means for you

Your internet keeps working

You don't need to call, sign anything or change anything today. Here's what to expect over the coming weeks.

Your service stays on

Your internet keeps working.

Keep paying the way you do now

Until we tell you otherwise, keep using your Viser account and paying your bill as you do today.

Watch for a letter from us

Your billing and online account will move to Alyrica over the coming weeks. We'll walk you through exactly what changes and when, before it happens.

Call us any hour

Call (541) 929-3330, any hour of the day, and you'll reach a real person here in the valley.

Billing update

Your bill won't go up

Here's what to expect when your account moves from Viser to Alyrica.

No increase to your bill

When your account moves to Alyrica, your regular monthly charge for the services you have today won't go up.

A matching Alyrica plan

Your Viser plan moves to the Alyrica plan that's the closest match to what you pay today, so your bill will show a new plan name.

Unlimited data

Alyrica doesn't cap your data. If your Viser plan was based on how much data you used, it moves to an unlimited plan.

Taxes and fees included

Alyrica's monthly price includes taxes and fees. Any fee Viser listed with your taxes is built into your new monthly amount, not added on top.

Pay by bank or debit, skip the surcharge

When your account moves, set up payments from your bank account (ACH) or debit card at no extra cost. Credit card payments include a 3% surcharge.

More details soon

We'll send you your new plan and what your bill will look like before your account moves.

Paying your bill? Your account is still with Viser for now. Keep paying through Viser's customer portal, or however you pay today, until we let you know your account has moved to Alyrica.

Pay your Viser bill (opens Viser's site in a new tab)
Alyrica logo with the tagline Locally owned in the Willamette Valley since 2002, over a photo of someone working on a laptop on a covered porch overlooking Willamette Valley farmland
Who is Alyrica?

Real people, right here in the valley

Alyrica is a locally owned internet provider based in Philomath, Oregon, serving the Willamette Valley since 2002. Today we connect more than 10,000 homes and businesses across the valley, including many of your neighbors in Salem, Silverton, Jefferson and Albany.

Since 2002Locally owned in Philomath
10,000+Homes and businesses connected
From more than 1,600 Google reviews
24/7Local support, with no data caps
A word about security

We'll never surprise you with a call or text about payment

We'll be in touch about moving your billing to our system, and we may ask you to set up your payment method with us. You'll hear about that from Alyrica directly, never through an unexpected call or text.

If you're ever unsure whether a request is real, call us at (541) 929-3330 before sharing anything.

Who this includes

Viser's Willamette Valley customers

Viser isn't going anywhere. It keeps serving its customers in other parts of Oregon.

Communities served by Viser's Willamette Valley network, now part of Alyrica General area only, not exact coverage.

Now Alyrica customers

Viser customers in the Willamette Valley are now served by Alyrica Networks.

TurnerAumsvilleJeffersonSurrounding areas

Staying with Viser

Viser customers outside the Willamette Valley keep their Viser service.

Questions

Common questions from Viser customers

Don't see your question? Call (541) 929-3330 any hour.

Your internet keeps working. On October 19, 2026, Viser's Willamette Valley network and customers became part of Alyrica Networks. If anything about your account is going to change, we'll walk you through exactly what changes and when, before it happens.
Not right now. Keep using your internet and paying your bill as you do today, and watch for a letter from Alyrica soon. If there's something you need to do, you'll hear it from us directly.
For now, keep using your Viser account and paying your bill the same way you do today, including through Viser's customer portal at my.viser.com. Your billing and online account will move to Alyrica over the coming weeks, and we'll explain exactly what changes and when, before it happens. The Pay Bill link at the top of this site is for Alyrica accounts; your account hasn't moved over yet.
No. When your account moves to Alyrica, your regular monthly charge for the services you have today won't go up. Your plan moves to a matching Alyrica plan, and we'll send you your new plan name and what your bill will look like before your account moves. Taxes on phone service are calculated by Alyrica and may differ slightly. If you pay by credit card, a 3% surcharge applies; paying by bank account (ACH) or debit card avoids it.
Every Viser plan moves to the closest matching Alyrica plan. For most customers, that means the same speed or faster. Plans that were billed by how much data you used move to an unlimited plan matched on price, and some of those are rated slightly slower than before. We'll show you your new plan before your account moves.
No. Alyrica doesn't cap your data, so there's no monthly allowance to keep an eye on.
Alyrica's monthly price includes taxes and fees, and any fee Viser listed with your taxes is built into your new monthly amount, not added on top. The one exception is a 3% surcharge on credit card payments, which you can avoid by paying by bank account (ACH) or debit card.
When your account moves, we'll ask you to set up a payment method with Alyrica. We encourage paying by bank account (ACH) or debit card, which have no surcharge; credit card payments include a 3% surcharge. Until then, keep paying Viser the way you do today.
Call Alyrica at (541) 929-3330, any hour of the day, and you'll reach a real person here in the valley. You can also email support@alyrica.net.
We'll be in touch about moving your billing to our system, and we may ask you to set up your payment method with us. You'll hear about that from Alyrica directly, never through an unexpected call or text. If you're ever unsure whether a request is real, call us at (541) 929-3330 before sharing anything.
Viser's customers in Turner, Aumsville, Jefferson and the surrounding Willamette Valley are now Alyrica customers. Viser isn't going anywhere. It keeps serving its customers in other parts of Oregon.
Alyrica is a locally owned internet provider based in Philomath, Oregon, serving the Willamette Valley since 2002. Today we connect more than 10,000 homes and businesses across the valley, including many of your neighbors in Salem, Silverton, Jefferson and Albany. Alyrica offers no data caps and 24/7 support from real local people, and our customers have left more than 1,600 Google reviews with a 4.9-star average. Read our reviews.

Questions? Talk to a real person.

Our local Willamette Valley team is ready. You'll always reach a real person — no bots, no outsourced call centers.

Call Us

Available 24/7. Real local people, every time — no phone trees, no hold music.

(541) 929-3330

Email Support

Send us a message and we'll get back to you promptly.

support@alyrica.net